Healthcare Assistant, Spean Bridge
Pharmacy Name: Spean Bridge Pharmacy
Contact Name: Jennifer Moncur
Contact Telephone: 0139 7712146
Contact Email: jen@mhorhealth.com
Website: https://www.mhorhealth.com
Health Board: NHS Highland
Closing Date: 7th July 2026
We are looking for a friendly, reliable and motivated Healthcare assistant to join our team. The successful candidate will support the day-to-day running of the pharmacy, assist customers with over-the-counter products, help maintain stock levels, and provide administrative support to the pharmacy team.
Key Responsibilities
Welcome and assist patients and customers in a professional, friendly, and confidential manner.
Process NHS and private prescriptions through the pharmacy system.
Support the pharmacy team with prescription collection and administrative tasks.
Assist customers with the selection of over-the-counter medicines and healthcare products within the scope of training and under pharmacist supervision.
Promote pharmacy services including Pharmacy First, vaccinations, travel health services, weight management programmes, and other healthcare initiatives.
Manage incoming telephone calls and patient enquiries.
Receive, check, unpack, and organise stock deliveries.
Maintain stock levels and ensure products are rotated appropriately.
Operate the till and process customer transactions accurately.
Maintain accurate records and documentation where required.
Assist with merchandising and presentation of retail areas.
Support health promotion campaigns and seasonal healthcare initiatives.
Ensure compliance with pharmacy standard operating procedures, confidentiality requirements, and health and safety policies.
Maintain a clean, organised, and professional working environment.
Person Specification
Essential Criteria
Excellent communication and interpersonal skills.
Strong customer service focus.
Good organisational skills and attention to detail.
Ability to work effectively within a team.
Basic IT and computer skills.
Reliable, professional, and flexible approach to work.
Willingness to undertake pharmacy-related training.
Desirable Criteria
Previous experience in a pharmacy, healthcare, or retail environment.
Experience working with the public.
Knowledge of NHS pharmacy services.
Completion of an accredited Healthcare Assistant or Medicines Counter Assistant qualification.
Vacancy Location:
Frequently Asked Questions (FAQs)
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The role includes supporting day-to-day pharmacy operations, assisting customers with over-the-counter products, managing stock, and providing administrative support.
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Spean Bridge Pharmacy, Invercauld House, Spean Bridge, PH34 4EP.
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Formal qualifications are not required, but an accredited Healthcare Assistant or Medicines Counter Assistant qualification is desirable.
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Applications close on 7th July 2026.
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