Quality improvement 2019/20 – Smoking cessation

Tuesday, February 4, 2020


Part of the requirements for this year’s QI funding involved community pharmacies working to further improve their delivery of their smoking cessation service. Each Health Board provided data for pharmacy teams to use, applying QI methodology learned in previous years to make small changes and monitor the impact of these changes.

We are working with our NHS colleagues to understand what has gone well in this process, and to identify any “quick wins” or particularly successful changes made so that we can share these with the whole network. If you have even a single example of something that has worked well for you – whether it’s training someone different, changing the workflow or working out a robust PCR process – then please get in touch with Adam in the office!

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