Electronic Endorsing Reminder

Monday, August 5, 2019


If you need to change the electronic claim for any reason you can do so by cancelling the electronic claim, amending it and resubmitting it ideally while the prescription is in the pharmacy or up until 14 days after you submitted the prescription.

This is really helpful for prescriptions which are not dispensed or not collected where both paper and electronic messages should be amended as per the endorsing guide.  If you decide not to dispense an item or if the patient doesn’t collect and if the paper form is not to hand, you can still adjust the electronic claim to ensure accurate payment.

You can find out more on our Quick Guide to Accurate Payments.

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