2020 General Pharmacy Services Customer Survey

Wednesday, January 29, 2020

NHS NSS have now released this year’s web-only survey which has new questions alongside the familiar ones. By completing the survey fully, they hope to capture each Pharmacy contractors understanding of the services and how they currently provide these and their ideas and suggestions for how NHS NSS can make these more efficient at their end.

Could we ask you to follow the link below to open the survey and complete the questions:


NHS NSS plan to analyse the results in April, or earlier if the initial uptake is good and as always, they will share their action plan resulting from comments and feedback received.

For queries regarding the survey we would ask you to contact the Quality Assurance team: NSS.PCFS-QA-TEAM@nhs.net

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